01.07.2020

Cullen achieves QUALIOPI certification

What is QUALIOPI certification?

QUALIOPI is a certification designed to attest to the quality of the training process offered by training organizations like Cullen Language Services. QUALIOPI is a quality label that puts the learner at the heart of the training process, offering the learning experience best suited to his or her needs and desires.

To achieve this, the organization is assessed on 7 criteria:

  • Conditions for informing the public about services offered, access times and results obtained 
  • Identifying the objectives of the proposed services and adapting them when designing actions
  • Adapting services and reception, support, monitoring and assessment methods
  • Adequacy of teaching, technical and supervisory resources for each service.
  • Qualifying and developing the knowledge and skills of service personnel 
  • The service provider’s place in its professional environment 
  • Gathering and taking into account feedback and complaints from learners in the services provided

QUALIOPI-certified language training center

Cullen Language Services is delighted to announce that we have been awarded Certification Référentiel National Qualité (RNQ) QUALIOPI.

We obtained the best possible result : our organization was judged compliant for all the indicators requested.

This is great recognition for our entire team, for the quality of our training and follow-up, and for the continuous improvement processes we have developed and implemented.

We are proud to be among the first training organizations to obtain this new certification.

Want to test Cullen quality for yourself? Get in touch with your English training center today!